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Terms & Conditions

Welcome to the MotamanOnline.co.uk website terms and conditions of use.

These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this Website.

MotamanOnline.co.uk is a trading style of TradeSites Ltd, 279 Lodge Causeway, Bristol, BS16 3RA. Registered in England, Company Number: 5854214. VAT registration number: 879 3807 63. If you have any questions relating to this website or these terms and conditions please email Sales@TradeSites.co.uk, or call 020 8123 1037. Calls may be recorded for quality and training purposes.

Definitions

  • Conditions: means these MotamanOnline.co.uk terms and conditions and the Special Conditions.
  • Product: means any product displayed for sale on the Website.
  • Product Description: means that part of the Website where certain terms and conditions in respect of the individual Product may be provided.
  • Special Conditions: means any terms and conditions that may be in the Product Description.
  • Users: means users of the Website collectively.
  • Personal Information: means the details provided by you, as a user, on registration.
  • We/us: means TradeSites Ltd. t/a MotamanOnline.co.uk
  • Website: means the website located at www.MotamanOnline.co.uk or any subsequent URL which may replace it.
  • Cookies: means small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your devise or computer.
  • United Kingdom: means England, Wales, Scotland, Northern Ireland and the Channel Islands.
  • You: means a user of this Website.

    Use of the website

    Access

    You are provided access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.

    Registration

    You warrant that the Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects.

    You also warrant that you will notify us immediately of any changes to the Personal Information by contacting our Customer Service Team by email at Sales@TradeSites.co.uk, or calling 020 8123 1037. Calls may be recorded for quality and training purposes.

    You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

    Indemnity

    You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your user and/or your Personal Information.

    Our rights

    We reserve the right to modify or withdraw, permanently or temporarily, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website.

    We also reserve the right to change the Conditions from time to time, and your continued use of the Website (or any part thereof) following any such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed and if you do not agree with any change to the Conditions then you must immediately stop using the Website.

    Third party links

    We may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (a) the privacy practises of such websites, (b) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites (c) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

    Recommendations

    When you use our website, you may see that we offer you recommendations, showing products we think you might like and could perhaps miss when you are browsing the site.

    These may be based on your past purchases, top sellers, ratings and recently-viewed products. We determine your interests and suggest new products you may like; additionally we compare your interests and buying habits with the interests and habits of other customers, to show you these relevant products.

    Your recommendations may change when you make a purchase and move around the site. You may also like to add products that interest you to your wish list for future reference.

    We take reasonable care to ensure our recommendations are in line with your behaviour as a customer on the website. Details of the products we recommend - such as price - are correct at the time recommendations are originally made to you, but are subject to change without notice.

    Privacy and cookies

    We treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

    When you shop on this Website, we may ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, other payment information and a password. No credit card information is collected or stored on our website or server.

    We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the Internet (your referring URL, IP address or domain), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, any advertisements you may have clicked on, and any search terms that you entered.

    We may collect this information even if you do not register with or purchase from the website.

    We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with these terms and we may use your information only for the following purposes:

  • Processing your orders and enquiries.
  • Statistical or survey purposes to improve our website and services.
  • To serve website content and advertisements to you.
  • To administer the website.
  • To contact you about leaving a review on a product once your order has been completed.
  • To notify you of products or special offers that may be of interest to you.
  • You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.
  • When you create a shopping account while using the website or ordering online you will be given the option to receive information from TradeSites Ltd by post, e-mail or telephone, about products, promotions, special offers or our other websites that we feel may be of interest to you.
  • In the event that you do not wish to be contacted for such purposes, ensure that you untick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, by e-mailing us at sales@tradesites.co.uk or calling us on 020 8123 1037.
  • Your Personal Information may be disclosed to reputable third parties who will help process your order. We require all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. We will not release your Personal Information to any third parties for their mailing or marketing purposes.
  • You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

When entering any of our contests or prize draws, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or prize draw, you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Website. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time; if you do not accept Cookies, you may be unable to order from the website and only use it for browsing and research. See our Cookie Policy.

Do not track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default. At present no uniform standard has been agreed and adopted to determine how DNT requests should be managed, so our website doesn’t currently respond to DNT requests. Until that standard is established, we will continue to review DNT and other new technologies, but won't respond to DNT requests.

Please check back frequently to see any changes to our privacy policy. Questions regarding this Policy should be made in writing to: Customer Services, TradeSites Ltd, 279 Lodge Causeway, Bristol, BS16 3RA.

Description of products

Each Product purchased is sold subject to its Product Description which sets out additional Specific Conditions related to that Product including, estimated delivery times, special terms and conditions, warranties, after-sales service and guarantees.

We will take all reasonable care to ensure that any descriptions and prices of Products appearing on the website are correct at the time when the relevant information was committed to the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this website, at any particular time, may not always be correct at the moment you place an order. We cannot confirm the price of a Product until your order is accepted.

Ordering, cancelling and returning products

Orders

We will take all reasonable care, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from this website.

Contract creation and electronic contracting

The technical steps required to create the contract between you and us are as follows:

  • You place an order for on the website by pressing the button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions pages.
  • We will send you an order confirmation email detailing the products you have ordered, but this is not an order acceptance.
  • When your goods are shipped from we will send you a despatch confirmation email.
  • Acceptance of your order and the completion of the contract between you and us will take place on despatch of the goods ordered, unless you have been notified that we do not accept your order, or you have cancelled it yourself prior to despatch.
  • Your credit/debit card will be charged at the time of order, but this is not an order acceptance on our part. If for any reason we are unable to accept your order your credit/debit card will be credited in full.
  • If the product is being delivered direct to you from a supplier the exact timing of this may vary according to the supplier and the product you're ordering.
  • The contract will be concluded in English.

Non-acceptance of an order may be a result of one of the following:

  • The product you have ordered is unavailable from stock or has been discontinued.
  • Our inability to obtain authorisation for payment.
  • The identification of an error in the pricing or product description.
  • You not meeting the eligibility to order criteria set out in our Terms & Conditions.

If you require any information regarding orders you have placed with TradeSites Ltd please email Sales@TradeSites.co.uk.

Consumer Contracts Regulations 2013

This legislation offers you the following cancellation rights when you buy online or by phone:

  • You are entitled to cancel your contract if you so wish, provided that you exercise your right no longer than 14 days after the day on which you receive the goods ordered.
  • Your right to return or cancel products does not apply to goods that are bespoke, personalised or made to your specification. This does not affect your statutory rights if goods are faulty or not as described.
  • If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take all reasonable care of them whilst they are in your possession or en-route back to us. We recommend that you make all returns to us by a recorded service and proof of sending will not be accepted as proof of return.
  • To exercise the right to cancel, you must inform us of your decision to cancel your contract by a clear statement, including details of your name, address, phone number, email address and details of the order you wish to cancel.
  • You can cancel by email to Sales@TradeSites.co.uk, by phone 020 8123 1037, or in writing to 279 Lodge Causeway, Bristol, BS16 3RA.
  • If you decide to cancel your order, you should return the goods to us at your cost within 14 days of such cancellation and we will reimburse to you, by the method used to pay for the original transaction, the amount in relation to goods to which your cancellation rights apply. This includes the cost of delivery, except for the supplementary costs arising if you choose a type of delivery other than our standard and least expensive method of delivery. We recommend that you make all returns to us by a recorded service and proof of sending will not be accepted as proof of return.
  • We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 14 days after the day we receive the returned goods.

Gift vouchers and promotional discount codes

  • You can redeem gift vouchers and promotional discount codes for goods online at MotamanOnline.co.uk as part or full payment.
  • You cannot use a gift voucher or promotional discount code to discharge indebtedness.
  • Gift vouchers and promotional discount codes cannot be exchanged for cash.
  • We reserve the right to refuse to accept a gift voucher or promotional discount code which we deem to be tampered with, duplicated or which otherwise is suspected to be affected by fraud.
  • We reserve the right to amend the gift vouchers and promotional discount codes terms and conditions from time to time, where we consider it necessary to do so.
  • If the goods purchased online total less than the value of the gift voucher, we will give you a replacement voucher to the value of the shortfall.
  • If your gift vouchers become accidentally damaged, please email Sales@TradeSites.co.uk, phone 020 8123 1037, or write to 279 Lodge Causeway, Bristol, BS16 3RA.
  • Gift vouchers and promotional discount codes offered by TradeSites Ltd. are valid only for use as part of a purchase made via MotamanOnline.co.uk. Such promotional discounts may not be valid for telephone orders.

General terms

Intellectual property and right to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in TradeSites Ltd.

You acknowledge and agree that the material and content contained within the website is made available for your personal non-commercial use only and that you may, only if necessary to make a Purchase, download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of this website is strictly prohibited. You agree not to, and agree not to assist or facilitate any third party to, copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Law and it's Compliance

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through the website.

These Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

Limitation of liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy. The website is provided on an "as is" and "as available" basis without any representation or endorsement made. We make no warranties of any kind, whether express or implied, in relation to the website, or any transaction that may be conducted on or through the website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

We will not be liable, in contract, tort, including, without limitation, negligence, pre-contract or other representations other than fraudulent or negligent misrepresentations, or otherwise out of or in connection with the Conditions for any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect losses, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

Severance

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

Waiver

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Survival

Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement

These Conditions govern TradeSites Ltd's relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what we and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

Contact

MotamanOnline.co.uk is a trading style of TradeSites Ltd
279 Lodge Causeway
Bristol
BS16 3RA
Registered in England, Company Number: 5854214
VAT registration number: 879 3807 63.

If you have any questions relating to this website or these terms and conditions please email Sales@TradeSites.co.uk, or call 020 8123 1037. Calls may be recorded for quality and training purposes.